Privacy policy

Breaking Solutions, Inc. ("Breaking Solutions," "we" or "us") operates breakusa.com. This policy explains what information we collect through the website and when you contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you call, text, email us or send a quote request, we receive what you choose to share, such as your name, company, phone number, email address, job location, project details and photos.

Information collected automatically. When you visit the site, we and our analytics and advertising providers may collect information about your device and how you use the site: IP address, browser and device type, approximate location (city or region), the pages you view, the links you click (including phone, text and spec sheet download links), the website or ad that brought you here, and the date and time of your visit.

Cookies and similar technologies

We use cookies and similar tools to understand how the site is used and how our advertising performs:

• Google Analytics measures visits, the pages people view, and actions such as calls, texts and spec sheet downloads. It reports this to us in aggregate.
• Google Ads conversion tracking tells us when a visit from one of our ads leads to a call, a quote request or a download, so we can see which ads work.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout. Google describes how it uses information from sites that use its services at policies.google.com/technologies/partner-sites. We do not use social media advertising pixels.

How we use information

• To answer your questions and prepare quotes.
• To schedule and carry out rentals, deliveries, operated work, sales and service.
• To run, maintain and improve the website.
• To measure how well our advertising works.
• To protect against fraud or misuse and to meet legal obligations.

How we share information

We share information only with service providers that work on our behalf, such as our website host, email provider, and analytics and advertising providers; when the law requires it or to protect our rights and safety; and as part of a merger, sale or transfer of our business. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

How long we keep it

We keep information as long as we need it for the purposes above, for our business records, and to meet legal, tax and insurance requirements. Website analytics data is kept for a limited period set in our Google Analytics account.

Security

We use reasonable measures to protect the information we hold. No method of sending or storing information online is completely secure.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Depending on the state you live in, including California, you may have additional rights under state privacy law. To make a request, email solutions@breakusa.com or call 718-991-3366. We will verify the request and respond within the time the law requires, and we will not treat you differently for making one.

Children

This website is meant for businesses and adults. It is not directed to children under 13, and we do not knowingly collect information from them.

Other websites

Our site may link to other websites, such as equipment manufacturers. Their privacy practices are their own, so review their policies when you visit them.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date below and post the new version on this page.

Contact us

Breaking Solutions, Inc., 325 Waverly Avenue, Mamaroneck, NY 10543. Phone 718-991-3366. Email solutions@breakusa.com.

Effective date: November 11, 2026